Hello. How can we help?
A question, a suggestion, or a little something that isn’t working?
The answer might be in our help centre.
Email us at office@gotmyeyeon.com.
Help us find the right answer
For a question about your wishlist, tell us what you were trying to do and what happened. Include the browser and device you were using, plus any error message you saw. If a product link did not load, include the shop’s public product URL. For an account problem, use the email address associated with your account so we can find the right details.
Please do not send passwords, sign-in codes or private reservation links. If you need to cancel a gift reservation, the private link in your reservation email is the quickest place to start. Our help page explains sharing settings, co-admin access and adding wishes by hand.
We can help with using GotMyEyeOn and welcome suggestions about the service. For an order, payment, delivery or return, contact the shop where the gift was purchased. A wishlist reservation does not place an order with a retailer.
Trouble signing in?
If you created your account with an email and password, use Forgot your password to request a reset code. Check your spam folder if it does not arrive. The code expires after 15 minutes and can only be used once. If you joined using Google, choose Continue with Google on the login page and select the same Google account. You can still contact us here without signing in.